FAQs
How long does shipping take?
Standard shipping usually takes 3–10 business days. We provide tracking so you can monitor your delivery every step of the way.
Does this bike come with a warranty?
Yes! We offer a 12-month limited warranty covering the motor, battery, and main frame. Wear-and-tear items like tires and brakes are not included.
What if the bike arrives damaged during shipping?
We carefully package each bike to prevent damage, but if anything arrives broken, contact us within 2 days and we’ll provide a replacement or repair assistance.
Is the bike shipped fully assembled?
The bike comes mostly pre-assembled. A few minor steps like attaching pedals and handlebars are required. Clear instructions are included.
